A Message to Our Homebuyers regarding COVID-19

As we monitor and learn more about the impact of the coronavirus in our communities, I want to share with you what we’re doing as a company to protect our clients, sales professionals and employees.

First and foremost, we are open for business and our branch offices as well as our support service teams are staffed. However, we are strongly discouraging our agents and clients from visiting our offices unless it is an absolute necessity. If you do need to visit one of our branch offices, please limit your interaction with others and know that we are maintaining and exceeding the CDC’s guidance for cleanliness. We are disinfecting surfaces throughout the day and having our offices professionally cleaned regularly.

Second, to prevent inadvertent transmission, we are advising our home seller clients to disinfect their homes thoroughly and to provide hand sanitizers and soap to visiting agents and home buyers whenever possible. We are also encouraging our sales professionals to provide virtual tours of listings for our buyers and to host open houses online.

Third, encouraging all our clients, agents and employees to practice social distancing by communicating through the many digital apps and tools available – email, text, Skype, FaceTime, Google Hangouts, and conference calls.

Your Berkshire Hathaway HomeServices PenFed Realty agent is 100% dedicated to guiding and supporting your transaction during this time of great uncertainty. We will offer you a choice of settlement service providers that are able to provide a 100% remote closing experience so that no in person gathering of buyers and sellers is required. Rest assured that we are committed to doing our part to protect the health and safety of the communities we serve, and to simultaneously ensure the best possible outcome for your home search and purchase.

If you are visiting a property in person, please use the following guidelines to safeguard the health and safety of you, the home seller and our sales professional:

1. Please do not tour properties in person if you are sick in any way or have recently traveled.
2. When visiting a property, we ask that you use your own vehicle and either meet your agent at the home or follow behind them on the tour.
3. Before entering the property, please thoroughly wash your hands and/or use hand sanitizers.
4. Please keep physical contact with surfaces and objects in the house to a minimum.

Thank you for your patience and understanding, and we wish you the best in your search for your new home.

Sincerely,

Kelly Klein

Broker Associate | Florida Region

Berkshire Hathaway HomeServices PenFed Realty